SquareTrade 3-Year TV Warranty ($350-400 LCD, Plasma, LED) Reviews

Review by Senor Zoidbergo for SquareTrade 3-Year TV Warranty ($350-400 LCD, Plasma, LED)
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I purchased a 42″ flat screen tv a few years ago, and was naturally concerned about what to do after the 1 year manufacturer’s warranty had expired. The store offered its own extended warranty program, but I was hesitant about putting down hundreds of dollars for a 3 year extended warranty. Surely there was something more economical with the same, or better service?

I heard, via word of mouth, of a third-party alternative called Squaretrade. Intrigued, I checked reseller ratings, and was very shocked to see a lifetime rating of 9.7. I read many of the reviews, and they all consistently praised ST’s dedication to fulfilling its warranty promises. Of the few that were not pleased with ST service (and some of them were the customer’s fault), I was impressed by the follow-up messages left by ST’s representatives to resolve the situation.

Convinced, I ended up purchasing a 3 year warranty through Squaretrade, for just ~$40. ST runs monthly %-off discounts, so you can always get a very good bargain. To clarify, if I remember correctly, the 3 year warranty is really a 2 year warranty, since the first year overlaps with the first year of the manufacturer’s warranty. However, you should read the fine print to double check.

Talk about knocking on wood. My TV broke recently, and so I submitted my claim form to ST, which primarily comprised faxing a copy of my receipt to them (don’t throw it away!), and describing my problem. I was expecting a reply a few months later, but Squaretrade promises resolution in less than week. I was shocked to find in my email inbox, a message from ST indicating that since it was cost prohibitive to ship my TV back to them for repairs, they would instead be refunding my original purchase price in its entirety, through PayPal. Sure enough, the money was sent the next day.

This is legendary service, the kind consumers dream about. You can buy a ST warranty with complete confidence, and be assured of their guarantees. Regarding TVs, they will not cover certain issues, e.g. burn-in on a plasma, and lamp replacements on DLPs. Again, check the fine print (don’t worry, there’s not too much to read).

I’m going to be buying all my warranties through ST in the future, recommending them to my friends and families, and making sure my children, and my children’s children buy Squaretrade warranties. I wholeheartedly recommend them (and no, I’m not getting paid by ST to write this review).

Review by Tadei for SquareTrade 3-Year TV Warranty ($350-400 LCD, Plasma, LED)
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Last year I purchased a dvr which stopped working a few months later. This was the first electronic product I had ever purchased an extended warranty on. I contacted Square Trade and followed their return procedures. They say that if they can’t repair it within 5 days they refund your purchase price. They did just that, with absolutely NO hassle! I now purchase warranties for every product that they will cover, with no concerns about their promises. Their warranties are also much less than a regular store warranty. Plus they are always offering discounts on their already low cost.