Samsung UN46C7000 46-Inch 1080p 240 Hz 3D LED HDTV (Black)

Review by J. Miller for Samsung UN46C7000 46-Inch 1080p 240 Hz 3D LED HDTV (Black)
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This isn’t going to be a full videophile review; only a word of caution. After purchasing this TV, on the second day, the menu would pop up and try to change to component or another mode (like store demo mode) or it would change the viewing settings from “normal” to the “spanish soap opera” looking one while we were watching TV.

The bottom right of the screen has a red light that indicates that the remote is being used and it was constantly flashing during the times it was acting possessed or someone was inadvertently sitting on the remote. After taking out the batteries on the remote, it continued. In fact, it got so bad that we couldn’t do anything with the TV, we couldn’t even turn it off- we had to unplug it for a bit. Then it would be ok for a short while.

After calling Samsung, they directed us to a local TV repair place. We described the problem and they contacted Samsung. The TV repair place didn’t even bother coming out, they wanted to order the part that was necessary to fix it.

Because of this issue and the flashlighting in the corners of the screen, we decided to return it. I honestly didn’t want a TV that had to be worked on after the second day. The TV repair place was really pressing us to get it fixed, but Amazon said they would not take it back if it had any work done on it. So we returned it as is.

We have been waiting for the refund to get the UN46C8000, and I started looking at the reviews and the comments for that one. Apparently, others have been having this problem with the other model as well!

So just be careful. I don’t know how well it works after being fixed, but it appears to be a very common problem with this years models.

Review by Justin Noel for Samsung UN46C7000 46-Inch 1080p 240 Hz 3D LED HDTV (Black)
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Fantastic picture quality! Easy to set up and use. Shippers were great, unpacked the TV and made sure it worked before they left. The only complaint is I spent my 1st whole night wondering why all my shows looked the Soap Operas. Turns out this is caused by Samsung “Auto Motion Plus” feature that adds extra calculated frames to the video stream. Turning this off made the picture look as I expected (i.e. Law and Order’s proper gritty/jerky camera motion when the detectives are on the street). When this mode is off the tv is still running at 240Hz, but shows the same frames unaltered over and over just like the movie theater does rather than trying to “make stuff up” in between frames. I now only turn on the “Auto Motion Plus” when watching hockey.

Review by MC70 for Samsung UN46C7000 46-Inch 1080p 240 Hz 3D LED HDTV (Black)
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I own several Samsung products and have been pleased with each one. I have also read of the horror stories of working with Samsung customer support and must say in my case all were proved false. I did my homework and was waffling between the UN46C7000 and the UN46C6300, thought for the extra money the 7000, 3D Blu-Ray Player and starter kit would be a fun addition to the house. The TV showed up as promised on the day I arranged, eagerly put it all together, inserted the 3D movie Monsters vs Aliens…it didn’t work. Just got a blured image. What to do? My first thought was to return it to Amazon and start all over. But, decided to give Samsung a chance to correct the problem. The TV worked fine in 2D it just lacked the 3D and wow what a picture, it truly is crystal clear. The Blu-Ray disk player (BD-C6900) is awesome as well, a little pricey, but fast! Well the call to customer service went well, started with the standard card flipping problem solver who quickly passed me to technical support. He had me run through a battery of problem solving checks and decided a visit from a technician was necessary. Got the call the following day for a visit the next day and get this “When it was convenient for me”! I’m a teacher so it’s not really easy to up and take a day for the usual “I’ll be there between Noon and 7:00” appointment. He showed up at 5:00 ran through a series of tests, no not much different than the one’s I ran through with the phone tech, but I guess he had to confirm the previous tests. Still no 3D. He needed to make contact with Samsung about his findings. Early the next week he returned, (yes, again when convenient) and found that I had at best a failed IR transciever or worse a failed main board. Got a call Monday of the next week that parts were ordered and an appointment was made for Thursday to make the repair. The tech showed up again and I now have 3D. So from beginning to end we waited a little more than 4 weeks to have the 3D but wow, it really is impressive. Yep, I know it’s a gimmick and there are few movies to support the feature but Blu-Ray movies and HD television look spectacular and I would recommend the UN46C7000 on that alone. If I were to have one wish granted it would be to include built-in Wi-Fi instead of the add on stick, come on Samsung I paid a premium for this TV!

If I had it to do all over would I buy this television again? Yes, but I had a working 2D television with a broken 3D feature. If the TV had shown up totally broken I might had a more negative review. Oh and at the advice of the technician I extended the warranty 2 years, just to be on the safe side.

Review by Jeff for Samsung UN46C7000 46-Inch 1080p 240 Hz 3D LED HDTV (Black)
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Purchased this with the deal where you got the BD Blu Ray player and 3-D starter kit for free. Assuming the bluray is worth $300, I got this TV for $1480. This is excellent quality. The directTV installer told me after viewing the set this is the clearest HD tv he’s ever seen, and this is all he does. The colors are phenomenal– so vivid. We watched the earth wonders series and everyone was floored at the clear, crisp, and vibrant colors. The 3-D is great, too. We used the built in 3-D up converter to convert a 2d channel to quasi-3-D. This worked great, albeit not as good as something originally shot and aired in 3-D. The sound is good, but not surround sound, but then again you didn’t get surround sound with this. I like how the TV integrates with the network, other PCs on the home network, and communicates with the BD player. Considering there are other LED Tvs for sale for a higher price — without 3-D — the 3D makes this an excellent value, especially when the BD player and glasses are thrown in. The front door service was also great. Highly recommend. Highly, highly.